The owner and head surgeon at Tom's Rhinoplasty, Dr. Tom is a friendly, handsome doctor who enjoys helping people repair God's nasal-based mistakes using computer-based technology and plastic surgery. He works with Sharon Marsh and a "know-it-all" named Tammy Bretts at his shop, and has an admiration for actor David Haselhoff and offers a custom nose job based on it. Herbert Garrison is one of his more well-known and returning customers. Dr. Tom was also a big fan of SoDoSoPa and made sure his store would be sparkly clean for the arrival of the Whole Foods Inspector.
If the player requests a procedure from Sharon at Tom's Rhinoplasty, they can enter a second room where an unseen Dr. Tom will perform the operation. Dr. Tom does not physically appear and cannot be added as a friend.